Business Intelligence Analyst III

This is an onsite position for our Spring, TX location!

Job Summary:

Strike is seeking a Business Analyst to join the Business Intelligence Team. The Business Analyst will serve as an intermediary between the business community and the technical community working with internal business clients, vendors, customers, and other internal IT groups to collect, clarify, translate, and create business requirements, functional specifications, use cases, etc. This role is based at Strike’s corporate headquarters in Spring, TX and reports to the Business Intelligence Manager.

Key Responsibilities:

• Position is responsible for providing company-wide strategic, analytical, and technical support for Business Intelligence Applications including the Strike intranet based on SharePoint, Power BI, and SQL Server.
• Partners with stakeholders, process specialists, end users, and vendors to elicit and document business requirements for new applications, defect resolutions, upgrades, enhancements, and other support requests for existing solutions.
• Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process mapping, use cases, scenarios, business value analysis, and task and workflow analysis.
• Works with the Stakeholders and the Business Intelligence Manager to define the product roadmaps and prioritize backlogs.
• Evaluates alternate solutions and design processes and systems which includes user impact considerations, cost and benefit analysis, and processing specifications.
• Uses current knowledge of business and technology to recommend systems and process improvements.
• Performs ongoing monitoring and refinement of supported applications and business processes.
• Maintains a high-level understanding of how the supported applications integrate with other organizational processes and applications.
• Critically evaluates information gathered from multiple sources, reconciles conflicts, abstracts up from low-level information to a general understanding, and works with customers to uncover unmet business needs.
• Partners with support analysts, stakeholders, end users, vendors, and customers to conduct user acceptance testing with documented test cases.
• Documents user manuals to describe operating procedures, and provide user training, as needed.
• Works closely with the assigned project manager(s) and other project resource to deliver high quality solutions and process improvements.
• Follows all approved Strike PMO and ITSM processes including the use of prescribed templates.

Skills:

• Proven ability to quickly learn new applications, processes, and procedures.
• Ability to understand business functionality and translate it into solution requirements.
• Excellent understanding of business complexity, project interdependence, and system integrations.
• Intellectual curiosity and the ability to question thought partners across functional areas.
• Strong analytical, problem solving, organizational, and planning skills.
• Knowledge and ability to build reports in Power BI.
• In depth understanding of the various software development lifecycles (e.g. Agile, Waterfall, etc.).
• Ability to collaborate in a team environment and exercise independent judgment.
• Excellent verbal and written communication skills.
• Professional image with the ability to form meaningful partner relationships across functions.

Experience:

• Bachelor’s degree in computer science or related field.
• Advanced knowledge of Microsoft Power BI is required.
• Demonstrated experience in writing requirements and test specifications.
• Experience supporting custom and third-party Business Intelligence solutions.
• Moderate knowledge of Microsoft SQL Server and SQL query syntax.
• Knowledge of Microsoft Visual Studio SSIS is a plus.
• General AI Concepts and Strategies is a plus.